Privacy Policy

1 Introduction

Welcome to 93ook. Our Privacy Policy ("Policy") reflects our commitment to protecting your personal information and handling it transparently. Any data you provide while using the 93ook platform is managed with the utmost care and responsibility.

This Privacy Policy applies to the 93ook website, mobile app, and all associated digital services. By using our platform, you agree to the terms of this Policy. If you disagree with any part of it, please refrain from using our services.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in plain, straightforward language so you always know exactly what we do with your data.

2 What Information We Collect

93ook collects different types of information for different purposes. The sections below explain in detail what data is collected, when, and how.

• We only collect information that is necessary to provide our services.
• Your password is never stored in plain text — only an encrypted hash is saved.
• 93ook does not collect biometric data such as fingerprints or facial scans.
• No personal information is collected beyond what you voluntarily provide.

3 How Your Information Is Used

93ook uses your information for specific, legitimate purposes. Each of those purposes is clearly outlined below.

• Account Management: Your identity information is used to create, verify, and manage your account.
• Service Delivery: Financial information is required to process gaming services, deposits, and withdrawals.
• Security Assurance: Log data is analyzed to prevent fraud, detect money laundering, and protect accounts.
• Customer Support: Your contact information is used to help resolve any issues you encounter.
• Personalized Experience: Game recommendations and promotions are tailored to your preferences.
• Legal Obligation: Data is retained as required to comply with regulatory authority directives.
• Contact: Email and mobile are used to send important updates, bonus offers, and transaction notifications.

4 Data Storage & Security

To protect your privacy, 93ook uses industry-leading security technology. Our servers and databases are under continuous monitoring.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
• Firewall Protection: Advanced firewall and intrusion detection systems are active.
• Regular Audits: Regular system audits conducted by third-party security specialists.
• Restricted Access: Only authorized personnel have access to specific data.

Retention periods depend on the type of data and applicable legal requirements. In general, data may be retained for up to 5 years after account closure for legal and compliance purposes.

5 Data Sharing & Disclosure

93ook never sells or rents your personal information. However, your data may be shared in the limited circumstances described below.

• Payment Processors: Financial information is shared as needed to process Mobile Banking, Nagad, Rocket, and banking transactions.
• KYC Verification Provider: Certain information may be shared with authorized third parties for identity verification purposes.
• Legal Authorities: Information may be disclosed pursuant to a court order or government directive.
• Regulatory Authority: Data may be disclosed to regulatory authorities for licensing and compliance purposes.
• Emergency Situations: Sharing information as necessary to prevent risk to life or property.

93ook enforces strict confidentiality agreements with all third parties it shares data with, and those parties may only use the data for specified purposes.

6 Cookie Policy

93ook uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7 Your Rights

You have several important rights under this Privacy Policy. 93ook respects those rights and is here to help you exercise them.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can contact us to correct any inaccurate information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict the use of your data to specific purposes.
• Right to Data Portability: You can receive your information in a structured, portable format.
• Right to Object: You have the right to object to your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

8 Protection of Minors

93ook strictly prohibits providing services to anyone under the age of 18. Our platform is not intended for minors, and we do not knowingly collect any information from them.

• Age verification is mandatory at registration.
• Any data collected from a minor will be deleted immediately upon discovery.
• If you have any suspicions, parents should contact us immediately.

9 Third-Party Links & Services

The 93ook platform may integrate certain third-party services. These services operate under their own privacy policies, which are separate from ours.

• Payment gateways (Mobile Banking, Nagad, Rocket) — their own policies apply.
• Game software providers — only minimal data is shared for game operation.
• Live chat support tool — support conversations may be recorded.

We recommend reading the privacy policy of any third-party service before using it. 93ook is not responsible for how those third parties handle your data.

10 Policy Changes

93ook may update this Privacy Policy at any time. You will be notified of any significant changes via your registered email address and through platform notifications.

• The date of any changes will always be displayed at the top of the page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

11 Contact Us

If you have any questions, requests, or concerns about our Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is always ready to help.

We typically respond within 24–48 hours. For urgent matters, please reach out via live chat.